Orders & COD

Fewer lost orders. More parcels delivered.

A COD-first pipeline: call queue, real statuses, abandoned carts and team notifications — built the way confirmation teams work.

Create my storeSee the pipeline →

From checkout to doorstep

Four clear stages your team follows every day.

  1. 1

    The order arrives

    New COD orders land in one list across all your stores.

  2. 2

    The team calls

    Call center queue, attempts and callbacks — who to call next is obvious.

  3. 3

    Confirmed

    Status updates feed packing and dispatch without spreadsheet chaos.

  4. 4

    Delivered

    Track delivery and returns in the same workflow.

Everything your confirmation team needs

Statuses, filters, abandoned carts and alerts — the same tools you use in the admin.

Real order statuses

Same labels as in your ShopyX admin.

  • Pending
  • Attempt
  • Confirmed
  • Awaiting stock
  • Packed
  • Out for delivery
  • Delivered
  • Returns
  • Cancelled

Full status pipeline

From pending to delivered, including attempts, hold, packaging, returns and cancellations.

Filters, search & export

Find an order by number or phone, filter by status or store, export your list.

SearchFiltersExport

Abandoned orders

Catch carts that never finished — call them back and recover revenue.

Notifications

Stay on top of new orders and status changes without refreshing all day.

Demo: COD pipeline

Walkthrough of the call queue and statuses (video coming soon).

No customer names in demos — only order numbers, cities and amounts.

Questions about COD orders

Yes. One orders inbox across every store on your account, with store filters when you need to zoom in.

Stop losing COD orders in spreadsheets.

Create your store 200 DT gifted = 100,000 DT of orders. Confirm, pack and deliver from one place.

Create my store